Refund Policy by www.HOOPA.in

Cases of goods unavailability or service problem:
• If the item sent for replacement is not available, we will try to give you best possible alternatives, but at the end choice of customer will be final
• If the order is confirmed by us and order is not able to ship the product on time, then we give refunds to customer, if customer demands
• 100% refund will be given, if product is not available or vendor is not able to ship the products
• For courier products, If the delivery address is out-side the service area, then only 100% refund will be given

Cases of customer demanding refunds:
• Refund will be 90% of Order Cost, in case customer doesn’t want suitable solutions • Only 90% refund will be given, if the delivery address is out-side the service area as defined by Seller

  • Refund amount will be provided to buyer’s UPI address 
  • Buyer must demand and book return of the product within 7 days 
  • Buyer shall return the product to address provided by Seller
  • Returned products shall be inspected by Buyer
  • Refund as detailed hereinabove shall be provided to buyer within 24 hours of inspection