Refund policy
Cases of goods unavailability or service problem:
- If the order is confirmed by us and Hoopa is not able to ship the product on time, then we give refunds to customer, if customer demands
- 100% refund will be given, if product is not available or vendor is not able to ship the products
- For courier products, If the delivery address is out-side the service area, then buyer will provide approachable address
Cases of customer demanding refunds:
- 100% Refund will be given in case of manufacturing defect for claims within 3 days
- In case buyer doesn’t want the product, original shipping charges will be deducted
- Refund amount will be provided to buyer’s QR code or UPI address
- Buyer must demand and book return of the product within 7 days
- Buyer shall return unused product with original packaging & quality to address provided
- Returned products shall be inspected by Hoopa & Hoopa’s decision shall be final
- Refund as detailed hereinabove shall be provided to buyer within 24 hours of inspection